Vice President, Revenue Cycle Technology Operations

📋 Description

• Define and lead the enterprise vision, multi-year roadmap, and operating model for technology
• Own the portfolio of Operations technology, automation, workflow-transformation, and
• Establish decision rights, accountability, and ways of working across Operations, Technology
• Translate business strategy and service-line needs into enterprise capability, capacity, and
• Sponsor workflow redesign and standardization across onshore and global operations teams before and
• Set portfolio-level goals and KPIs for productivity, quality, cost-to-serve, cycle time

🎯 Requirements

• Bachelor's degree in business, healthcare administration, information systems, engineering, or a
• 12+ years of progressive leadership experience in healthcare revenue cycle management, healthcare
• Demonstrated success building and leading an enterprise technology-operations
• Demonstrated success leading operational change in a services or operations heavy business
• Strong knowledge of healthcare revenue cycle operations, including complex claims, denials
• Experience governing cross-functional portfolios and partnering with Technology, Product, Data