Analyze chats and emails handled by VIP Customer Support Agents and VIP Account Managers;
Provide personalized, high-quality support to VIP customers;
Be the main point of contact for assigned high-value clients;
Build and maintain strong, long-term relationships with clients;
Handle inquiries, issues, and escalations across different brands within the company;
Adapt communication style and service standards according to each brand’s guidelines;

🎯 Requirements

Previous experience in customer support will be a strong advantage;
Experience in the gambling industry will be a major plus;
Experience working with VIP customers or high-value clients will be an advantage.

🎁 Benefits

Health & Wellness Focus
Global Medical Coverage
Growth Opportunities
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.)
Performance-Driven Rewards
Dynamic Work Environment

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