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Serve as the trusted point of contact for Kraken and Payward's top private clients across LATAM
Own the regional VIP book end to end: onboarding, tier progression, retention, and proactive
Build lasting relationships that grow AOP, net deposits, and trading volume, your primary KPIs, by
Bring Kraken's private client and VIP offerings to market locally, including yield and earn
Source and convert new HNWI relationships through direct outreach, referrals, and introducer
Get inside LATAM's VIP trading communities: private trading groups, investor clubs, KOL and trader

5+ years of experience in relationship management, account management, private banking, brokerage
An existing, personal network among LATAM's crypto HNWIs, traders, family offices, OTC desks
Demonstrated ability to originate business, not just service it. You have personally brought in
Deep understanding of trading product solutions, including spot, margin, and futures trading, as
Comfort operating in a regulated environment across multiple LATAM jurisdictions, and the judgment
Highly data-driven, with expertise in analyzing KPIs such as assets on platform, net deposits

VIP Relationship Manager, LATAM

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