Virtual Client Services Support

📋 Description

• Manage inbound and outbound client communications
• Qualify prospective callers using intake procedures
• Maintain CRM pipeline and follow up with clients
• Coordinate consultations and process payments
• Translate communications between English and Spanish
• Prepare reports and client documentation

🎯 Requirements

• 1+ year client-facing experience
• Advanced English proficiency
• Strong Spanish communication skills
• Excellent telephone and interpersonal skills
• Organized and detail-oriented
• Familiarity with Slack, Google Workspace, Clio Grow, etc.

🎁 Benefits

• Paid Time Off
• 100% remote work environment
• Full-time, long-term career opportunities
• Parental leave
• Professional development and training
• Dedicated team support