VP, Client Leadership

📋 Description

• Be Darkroom's senior leader embedded with the client most of the week, owning the relationship with
• Act as the voice of the client inside Darkroom, so their priorities, feedback, and frustrations
• Run the operating rhythm: weekly onsite plans, structured decision windows with the founders, and a
• Translate founder instinct and shifting product priorities into clear briefs and tradeoffs that our
• Own escalations end to end, resolving them with speed and directness and closing the loop on both
• Hold scope and expectation conversations directly and constructively, so the client gets what they

🎯 Requirements

• 10+ years in growth marketing or client leadership for marketing services
• Experience leading a large, fast-moving account for a founder-led or venture-backed consumer
• Media fluency deep enough to defend a plan line by line, read platform data without a translator
• Working knowledge of mobile app growth and app measurement (MMPs, SKAN, event tracking), with the
• Executive presence with founders: you can disagree, say no, and still be the person they want in
• Proven ability to run a cross-functional team's priorities through a demanding client without

🎁 Benefits

• Unlimited PTO + US holidays: Rebooting is part of the work. Take the time you need to stay sharp.
• Embedded with the client: This role is based in the San Francisco Bay Area and works from the
• Health & Wellness: Company-sponsored medical, dental, and vision coverage.
• Finances, growth, and retirement: Darkroom offers a robust 401(k) program with company match and
• Parental Leave: Flexible parental leave to support new parents during this important transition.
• Growth: Our interdisciplinary model gives every Darkroomer exposure far beyond their core role.