VP of Operations - North

📋 Description

• Partner with CEOs and operational leaders to improve business performance and execution
• Drive operational rigor across service delivery, utilization, project delivery, customer
• Identify operational gaps, risks, and improvement opportunities across the portfolio
• Support leadership teams with strategic planning, accountability frameworks, and operational best
• Help improve pricing discipline, productivity, and profitable growth initiatives
• Share best practices and operational insights across portfolio companies

🎯 Requirements

• Experience leading operations within an MSP or IT services organization
• Strong understanding of service delivery, PSA metrics, utilization, project operations, growth, and
• Proven ability to improve operational performance and scalability
• Executive presence with the ability to influence CEOs and senior leaders
• Comfortable operating across multiple businesses and leadership styles
• Data-driven with strong operational and financial acumen

🎁 Benefits

• Exposure to multiple MSP businesses, leadership teams, and operating models
• Ability to influence performance at scale across a growing portfolio
• High visibility role working directly with executive leadership
• Opportunity to shape operational strategy and best practices across the region
• Significant long-term growth potential within a rapidly growing platform