VP, Professional Services

📋 Description

• Own a business line end to end: P&L including bookings, revenue, and gross margin.
• Lead the Professional Services account executives and work closely with platform account executives
• Be in the room for the most important accounts, from first conversation through delivery and client
• Set and enforce the standard for delivery across Learning Solutions Architects, project management
• Design and evolve the Professional Services offering, including packaging and pricing to make sales
• Build and scale the team and process, designing handoffs between sales, customer success, and

🎯 Requirements

• Deep in the data and AI space with delivery experience; able to converse from AI literacy to Claude
• At least 10 years in professional services, consulting, or enterprise delivery.
• A partner, not an administrator: sold and delivered engagements, sat in pricing conversations
• P&L literacy: margin, utilization, cost of delivery, and pricing.
• Credible with technical people both on buyer side and internally.
• A builder of process people actually follow, especially at seams between sales, customer success