Account Manager

📋 Description

• Identify and execute upsell and cross-sell opportunities within existing enterprise accounts to
• Expand Symphony’s footprint across target business units, desks, and user bases within Tier-1
• Maintain accurate pipeline hygiene, align account metrics with sales leadership, and forecast
• Build and nurture strong, long-term relationships with senior executives, line-of-business heads
• Conduct regular Executive Business Reviews (EBRs) to demonstrate ongoing platform ROI, align on
• Act as the voice of the customer internally, relaying feedback and market requirements to Product

🎯 Requirements

• Proven Experience in Account Management in FinTech, Financial Services, or Enterprise SaaS
• Consistent history of hitting or exceeding expansion quotas and delivering tangible revenue growth
• Demonstrated success navigating and growing global, matrixed enterprise accounts with complex
• Superior executive presence with the ability to influence C-level stakeholders, lead complex
• Strong understanding of SaaS business metrics (NRR, ARR, churn), enterprise software models, and
• A passion for delivering an exceptional client experience through a value-driven, consultative

🎁 Benefits

• Regional specific competitive benefits
• Build your own Benefits (BYOB) perk
• Local events, team building, and development opportunities