Account Manager

📋 Description

• Build lasting strategic, consultative relationships with executives in your specialty pod, working
• Own seat expansion and multi-product agentic upsell across your book - Use your knowledge of the
• Become fluent in Heidi's full product suite, its technical nuances, upcoming roadmap, and best
• Pair with Clinical Engineers to turn a customer's business requirements into a working technical
• Own renewals above your pod's contract-value threshold, driving retention, and multi-year contracts
• Monitor usage and credit consumption patterns, proactively addressing underutilization to protect

🎯 Requirements

• A track record of hitting or exceeding quota in a commercial or account management role, ideally
• Deep clinical understanding, or the ability to earn it fast. You need to be credible in the room
• Exceptional product intuition and a track record of rapidly adopting, championing, and extracting
• Experience delivering a business case that lands with a C-suite buyer
• Strategic mindset to identify growth opportunities and translate them into actionable expansion
• Great at making complicated things easy to understand

🎁 Benefits

• Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe