Binance Accelerator Program - Key Account Operations

📋 Description

• Support the team in handling day-to-day VIP client requests, follow-ups, and basic account/product
• Build positive relationships with assigned clients and gradually develop an understanding of their
• Take ownership of client issues, investigate the root cause, and coordinate with Product
• Monitor client activity, trading behaviour, and engagement data using spreadsheets or internal
• Maintain accurate client profiles, communication records, follow-up actions, and account
• Develop a strong working knowledge of Binance products—including Spot, Futures, Margin, Options

🎯 Requirements

• Strong interest and basic knowledge in crypto + financial markets
• Understand basic concepts such as Spot, Futures, Margin, leverage, liquidity, maker/taker
• Bilingual English/Mandarin is required to be able to coordinate with overseas partners and
• Strong analytical ability and comfortable with Excel/Google Sheets
• Demonstrates personal curiosity about trading—ideally actively follows or trades financial markets
• Fast learner and proactive, hungry for knowledge and who can absorb Binance products quickly

🎁 Benefits

• Shape the future with the world's leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business