Care Coordinator

📋 Description

• Supporting patient care by making patients feel welcomed and valued
• Controlling the flow of the appointment
• Responding to all phone calls and emails within 2 hours and always within 24 hours
• Guiding patients through the out-of-network experience
• Greeting all patients who enter the clinic with a smile and providing 5-star customer service
• Fostering a collaborative, team-oriented environment for patients and team members

🎯 Requirements

• Previous customer service experience
• Hospitable, welcoming, and team-orientated
• Strong communication skills and ability to multitask
• Strong attention to detail and willingness to grow
• BA/BS degree preferred, not required

🎁 Benefits

• One Medical paid membership
• Mental Health benefits including paid time off and support services via Journey Live and
• Medical, Dental, and Vision benefits
• Commuter FSA Plan
• 401(K) Safe Harbor Match: 100% of first 3% of annual compensation plus 50% of next 2%, not
• Generous paid time including PTO, floating holidays, company holidays, and mental health leave