Care Coordinator- Midtown East

📋 Description

• Responsible for supporting patient care by making our patients feel welcomed and valued whilst also
• Expected to respond to all phone calls and emails within 2 hours and always within 24 hours.
• Will guide our patients through our out-of-network experience and greet all patients who enter the
• Expected to execute 5-star customer service.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, and team-orientated.
• Strong communication skills and ability to multi-task.
• Strong attention to detail and willingness to grow.
• BA/BS degree preferred, not required.
• Passion for the field of hospitality and customer service.

🎁 Benefits

• One Medical paid membership
• Mental Health benefits including paid time off and support services through Journey Live &amp
• Medical, Dental, Vision Benefits, Commuter FSA Plan
• 401(K) Safe Harbor Match: 100% of first 3% of compensation plus 50% of next 2% of compensation
• Generous paid time off including PTO, Floating Holidays, Company Holidays, Mental Health
• Commuter FSA Plans – pretax savings plans for travel to & from work