Client On-Site Associate (COA) -- NYC

📋 Description

• Monitor group orders after the ordering window closes, working with Restaurant Operations and
• Be on-site at client offices to manage delivery logistics, including escorting couriers through
• Unpack and arrange large volumes of meals on Sharebite shelves so employees can quickly find their
• Stay on-site until all meals are claimed, resolving missing-item or order issues with Customer
• Check out with office management after each delivery, collect feedback, and pass it to Restaurant
• Represent Sharebite to employees of our client offices – answering questions, providing support

🎯 Requirements

• 1–2+ years of experience in operations, hospitality, food service, events or a client-facing role
• Dependable, professional and trustworthy, with pride in representing a brand
• Calm under pressure, with the ability to reassure clients without overpromising
• Clear, concise communicator who can relay detailed information quickly to internal teams
• Comfortable and respectful when working with client staff, from office managers to executives
• Ability to comfortably navigate smartphone apps for scheduling, shift updates, and daily

🎁 Benefits

• Competitive pay and benefits in line with industry and market standards
• The compensation for this role is $20-25 per hour