Client Services Manager, Hospice

📋 Description

• Coordinate day-to-day office operations that support safe, reliable hospice care.
• Help manage scheduling, referrals, admissions, billing and invoicing workflows, onboarding
• Partner closely with the clinical leadership team, field staff, home health aides, patients, and
• Maintain accurate records and use technology to monitor work, resolve issues, and keep priorities
• Communicate with grieving families and caregivers with patience, finesse, empathy, and respect.
• Set clear expectations with field team members, address concerns directly and professionally, and

🎯 Requirements

• High energy, sound judgment, and the ability to stay organized in a rapidly changing environment.
• Excellent computer skills and confidence learning new systems; experience with Homecare Homebase is
• Strong communication skills, professional presence, and the ability to build trust with patients
• The confidence and backbone to make decisions, set boundaries, and provide clear direction while
• A high level of finesse and empathy when supporting people who are grieving or navigating
• The ability to handle multiple priorities, manage chaos constructively, and remain composed under

🎁 Benefits

• General benefits and employee support programs are available in accordance with BAYADA policy and