Collections Specialist

📋 Description

• Manage AR/AP for customer invoices (co-contributions, overspends).
• Validate invoices, investigate discrepancies, reconcile balances.
• Set up and maintain customer contribution accounts.
• Monitor direct debit arrangements and account status.
• Send invoice communications and follow up payments by phone/email.
• Audit customer files to ensure funding and financial compliance.

🎯 Requirements

• Finance qualification beneficial but not essential.
• Strong written and verbal communication with empathy.
• Working knowledge of Xero, SAP, and Salesforce.
• Intermediate Excel skills for data manipulation and analysis.
• Customer-focused with commitment to delivering positive outcomes.
• Ability to multitask and prioritise competing demands.

🎁 Benefits

• Learn from industry experts and on-the-job opportunities.
• Parental leave: 14w primary, 6w secondary plus super.
• Hybrid workplace: mix of office and remote work.
• Flexi Leave Days: extra paid leave per quarter.
• Floating public holiday to use as you wish.
• Reward and Recognition program.