Customer Marketing Manager

📋 Description

• Source and track customer-win opportunities with cross-functional partners
• Track and report program performance, participation, and pipeline influence
• Build a portfolio of customer advocates via online and in-person engagements
• Interview customers and product leaders to create case studies and videos
• Design and optimize programs and incentives to boost advocacy
• Lead programs driving high-quality reviews on Gartner, G2, and TrustRadius

🎯 Requirements

• 4+ years in customer marketing/advocacy for a B2B tech company
• Strong verbal and written communication and relationship-building with customers and teams
• Proficient in CRM and analytics tools such as Salesforce, Metabase, Tableau
• Excellent organizational skills; able to manage multiple projects
• Bachelor’s degree in Marketing, Business, Communications, or related field

🎁 Benefits

• Generous benefits package
• New hire RSUs and employee stock purchase plan
• Career development opportunities
• Product training to understand our product and space
• Onboarding and mentor program cross-departmentally
• Inclusive, friendly workplace culture