Customer Onboarding Manager

📋 Description

• Be a subject matter expert on Smartly.io's products and services, understanding the platform's
• Work closely with Sales and Customer Success teams to deliver tailored solutions within the Smartly
• Take ownership of the technical execution of the onboarding plan, ensuring that customer accounts
• Train clients on all key aspects of Smartly's platform.
• Showcase how to set up reporting views to provide customers with clear visibility into their
• Show how to use feeds to create automations and streamline customer workflows, optimizing

🎯 Requirements

• 3-5 years digital experience ideally with exposure to both paid social (Meta) and programmatic
• Strong understanding of digital advertising platforms and tools
• Experience working with Google Sheets, utilizing its features and functions effectively
• Proficiency in creating visually appealing and impactful presentations using Google Slides
• Excellent communication and interpersonal skills, with the ability to effectively engage with
• Detail-oriented and highly organized, with strong project management skills

🎁 Benefits

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• 401K plus matching & equity grants for all new Smartlies
• Wellness benefit & learning reimbursement opportunities
• Volunteer time off days & company donation matching opportunities
• Stock options, medical/dental/vision insurances, retirement savings benefits, parental leave, 5