Customer Success Associate (Spanish Speaking)

📋 Description

• Identify target opportunities, manage the full sales cycle and proactively build strategic
• Manage requests from your book of business such as but not limited to technical support
• Pivot account management strategy based on different customer requirements and needs seamlessly and
• Act as an advisor to customers to ensure they're leveraging the solution effectively.
• Monitor and identify usage trends and usage trends to uncover and support and support
• Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal).

🎯 Requirements

• Work with Datadog customers to ensure long term product adoption and success manage relationships.
• 1+ years of experience in a customer account-facing role.
• Strong written and verbal communication skills with excellent attention to detail.
• Passionate about technology and learning.
• Not all candidates will meet every qualification—if you're passionate about technology, we
• Experience working with cross-functional teams and problem-solving.

🎁 Benefits

• Best-in-class onboarding and sales/marketing training.
• An inclusive company culture that encourages community involvement and professional growth.
• Intra-departmental mentor and buddy program for in-house networking.
• Continuous professional development, product training, and career pathing.
• New hire stock equity (RSU) and employee stock purchase plan (ESPP).
• Generous global benefits.