Customer Success Manager ANZ (Contract)

📋 Description

• Support the sales cycle from RFP submission to campaign optimization.
• Upsell and wrap up activities to protect and grow revenue.
• Lead strategic planning, consultative selling, and data storytelling.
• Collaborate with cross-functional teams to structure campaigns.
• Oversee campaign setup, activation, and optimization across channels.
• Deliver post-campaign analysis with insights and learnings.

🎯 Requirements

• Bachelor's degree, preferably in Sales, Advertising, Marketing, or Business.
• 6+ years in digital media, planning or buying.
• Strong industry knowledge and growth in digital media.
• Understanding of advertising performance metrics and ecosystem.
• Translate client requests into recommendations that meet objectives.
• Excellent Excel and PowerPoint skills; experience with CRMs/OMSs and ad servers.

🎁 Benefits

• Flexible work arrangement with in-person meetings 3 days per week.
• Hybrid/on-site work with a Sydney office presence.
• 12-month fixed-term contract through a third party.
• Spotify is an equal opportunity employer with an inclusive culture.