Customer Success Specialist

Added
9 days ago
Type
Full time
Salary
Salary not provided

Related skills

communication customer success sales customer service empathy
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πŸ“‹ Description

  • Help Australians navigate their home care journey with confidence, choice and control
  • Build rapport over the phone
  • Achieve targets and deliver great customer experiences

🎯 Requirements

  • Experience in sales, customer success or a target-driven customer service environment
  • Confident communication skills
  • Genuine empathy and emotional intelligence
  • Resilience and confidence navigating sensitive conversations
  • Proactive approach to achieving targets

🎁 Benefits

  • Hybrid working: Two days in the office each week
  • Comprehensive four-week onboarding program
  • Ongoing coaching and career development opportunities
  • 14 weeks paid parental leave for primary carers and 6 weeks for secondary carers plus superannuation
  • Flexi leave days: one extra paid leave day per quarter
  • Floating public holiday
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