Director, Account Management, SME & Growth, ANZ

📋 Description

• Lead, coach, and scale a high-performing organisation of 25+ Account Managers and CSMs by directly
• Develop and execute the GTM strategy to drive product adoption, revenue growth, and customer
• Build and maintain strong relationships with key clients, serving as a trusted advisor and ensuring
• Collaborate cross-functionally with Product, Engineering, Marketing, and Revenue Operations to
• Set and report on team goals focused on revenue, product penetration, and customer satisfaction
• Anticipate and resolve client issues, mitigate risks to satisfaction and retention, and act as the

🎯 Requirements

• 12+ years of sales or account management experience, with at least 8 years in leadership roles
• Proven track record of building and leading high-performing teams to achieve ambitious commercial
• Highly analytical, with the ability to drive strategic planning, evaluate data, and make informed
• Deep understanding of the fintech and payments ecosystem, including relevant regulations and
• Exceptional communication, negotiation, and stakeholder management skills, with experience engaging
• Experience developing and executing GTM strategies, driving product adoption, and managing complex