Director of Product, Digital Guest Journey

📋 Description

• Own the product strategy and multi-year roadmap for the Digital Guest Journey
• Diagnose high-impact opportunities from customers, data, sales, and competition
• Build direct relationships with hotel operators and enterprise clients for feedback
• Translate product decisions into business narratives tied to revenue and churn
• Lead architecture discussions and integration trade-offs with engineering
• Drive cross-functional execution across engineering, sales, CS, and design

🎯 Requirements

• 10+ years in product management; 2-3 years in senior/director PM at enterprise SaaS
• Identify high-impact problems, not just execute the roadmap
• Explain product decisions in business terms: metric, revenue, retention
• Demonstrate technical depth; discuss product internals with engineers and clients
• Drive cross-functional alignment without formal authority through launches

🎁 Benefits

• Canary Days: monthly company-wide days off
• Self Improvement Club with a personal budget
• Professional Development Chats with budget
• Travel reimbursement to NY/SF/Dallas offices
• Personal Travel Reimbursement for hotel stays
• Equal opportunity employer