Enterprise Customer Success Manager

📋 Description

• Lead key US partnerships and ensure long-term mutual success.
• Manage a portfolio of enterprise accounts from onboarding to optimization.
• Collaborate with Sales, Store Operations, and Marketing teams to drive retention and engagement.
• Present product portfolio to stores and drive adoption across regions.

🎯 Requirements

• Experience in sales, customer success, business development, or account management (VP+ selling
• Strong KPI accountability and ability to meet targets.
• Excellent communication and stakeholder management skills.
• Commercial acumen with growth mindset; data-driven decision making.
• Project management and organizational skills; proficient documentation.
• Experience with value-based selling/MEDDICC (preferred) and a bachelor’s degree (preferred).

🎁 Benefits

• Hybrid work model with flexible office and remote work.
• Hybrid/office perks: parental leave, health coverage, paid time off, and volunteering opportunities.
• Inclusive culture with regular social events and development opportunities.