Growth Manager

📋 Description

• Localise and execute the Premium demand capture strategy for India, adapting global frameworks and
• Drive programs that reduce voluntary and involuntary churn, anticipating retention risks and
• Own CRM execution using in-house tools to build, manage, and optimise communication journeys across
• Develop and test new conversion and retention approaches, bringing fresh thinking to how we turn
• Analyse conversion and retention data to identify funnel drop-offs and cohort-specific
• Design and run A/B tests and experiments across the funnel and CRM channels to improve conversion

🎯 Requirements

• You have 3+ years of experience in growth, CRM, lifecycle marketing, conversion optimisation, or a
• You have hands-on CRM and lifecycle marketing experience, including building and optimising
• You are comfortable working with large datasets and understand how to ask the right analytical
• You combine creative and analytical thinking, approaching problems from different angles while
• You take initiative and ownership, proactively identifying opportunities and moving solutions
• You work effectively across functions and are comfortable navigating ambiguity, collaborating with

🎁 Benefits

• Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter
• Our platform is for everyone, and so is our workplace. The more voices we have represented and
• At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is