Mid-Market Account Manager

📋 Description

• Execute renewal processes with a focus on expansion and long-term partnership development
• Serve as the primary relationship owner for your assigned customer portfolio, ensuring high
• Champion customer success by helping businesses realize the transformative potential of AI-powered
• Lead onboarding programs that accelerate customer time-to-value and platform adoption
• Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous
• Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot)

🎯 Requirements

• 3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS
• Proven ability to expand product usage while growing your book of business and triaging renewal risk
• Track record of consistently hitting renewal and expansion targets across a multi-account portfolio
• Experience blending product-led signals (usage/adoption data) with direct selling
• Comfort owning a number: forecasting accurately, managing pipeline across dozens of accounts, and
• Excellent communication skills, with the ability to sell technical value to both technical and

🎁 Benefits

• Competitive Salary & Equity
• 401(k) Program with a 4% match (US Only)
• Health, Dental, Vision and Life Insurance
• Short Term and Long Term Disability
• Paid Parental, Medical, Caregiver Leave
• Flexible Time Off (FTO) + Holidays