Regional Technical Implementation Manager

📋 Description

• Become the dedicated technical expert across the Axon ecosystem, maintaining deep knowledge of both
• Serve as a technical liaison between Axon, the customer, and any strategic delivery partners.
• Follow-up on all requests submitted from customers.
• Work with the sales team to support existing customers.
• Manage tickets and RMA and work with internal teams from the identify of an issue and through the
• Travel may be required, up to 40%, nationally and internationally.

🎯 Requirements

• Fluent Dutch and English written and verbal communication skills is essential.
• Tactically focused on managing customer success adoption.
• Mission driven mentality, highly motivated, with a drive to execute on tasks.
• Strong technical foundation including working knowledge of: Enterprise networking including TCP/IP
• SaaS platforms, cloud applications, APIs, identity management, authentication, and enterprise
• Windows environments, Active Directory / Entra ID, and enterprise endpoint management concepts.