Relationship Manager, Small Business 2

📋 Description

• Build relationships with small business customers to drive revenue growth and retention
• Work with current customers to understand pain points and provide platform solutions
• Develop strategic territory plans outlining upsell opportunities and expansion to new units
• Develop deep knowledge of customers' businesses and goals while forecasting the sales pipeline
• Collaborate with Marketing, Product, and Customer Success to drive product feedback
• Track key metrics related to customer growth, retention and product usage

🎯 Requirements

• 2+ years managing a large book of business; 150 accounts (retention, renewals, & account growth)
• 1+ years selling SaaS products
• Experience managing procurement processes
• Strong sales instincts and track record hitting and exceeding quota
• Exceptional written and verbal communicator
• Comfortable and energized operating in a fast-moving organization

🎁 Benefits

• Competitive salary and equity in a fast-growing start-up
• Catered lunch every weekday, plus a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation and building is encouraged and celebrated
• Flexible paid time off policy
• Healthcare stipend towards private health insurance for you and your partner/spouse