Be the face of Bellroy on the floor, getting to know the range thoroughly including materials
Help people find the right product for their life through genuine curiosity and real product
Have conversations that don't feel like a sales script
Assist customers with purchases and returns, handling both with equal care
Share Bellroy's B Corp and sustainability story with customers who ask
Outfit customers and shape their journeys, no matter the destination

🎯 Requirements

Some retail or customer-facing experience with a natural way with people
Genuine warmth and ability to listen before talking
Real curiosity about products and the thinking behind them, enjoying going deep on what makes
Ability to stay composed and helpful when things get tricky (e.g., complaints, returns)
Attention to detail for store presentation and accurate transactions
Team-first approach, sharing customer insights and flagging issues

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