Senior Customer Value Architect - Sydney

📋 Description

• Own the account: Be accountable for the overall success of your customer: delivery, adoption, value
• Lead enterprise delivery: Own the delivery of large, complex projects end to end, making sure they
• Configure for their reality: Get deep in the Neara platform and shape it around how your customer
• Embed it in the business: Lead organisation-wide adoption, including the workflow and change
• Own the value story: Define business cases and ROI metrics with your customer’s leadership, and run
• Be a trusted executive advisor: Understand your customer’s strategic priorities well enough to

🎯 Requirements

• Enterprise delivery leadership: Significant experience leading complex technology programs for
• Strong technical depth: You’re credible with engineers and comfortable getting hands-on with
• Commercial rigour: Experience building value and ROI frameworks tied to a client’s strategic and
• Senior stakeholder presence: You build trusted relationships with executives and technical teams
• Clear communication and judgement: You explain complex topics simply, and you work back from
• Ownership: A proactive problem-solver who takes full responsibility for a customer’s success and

🎁 Benefits

• Competitive salary + ESOP. Significant career development and growth opportunities.
• Fully flexible working arrangements with a well-stocked office in Redfern.
• Highly meritocratic, non-bureaucratic, and no-ego work culture.
• Regular company events.
• The opportunity to work on complex, meaningful products and real-world problems.
• The opportunity to play a direct, critical role in the trajectory of a high growth company.