Senior Observability Architect | Australia | Remote

📋 Description

• Serve as the primary technical point of contact for a portfolio of Grafana customers.
• Design the observability maturity journey of customers and assist them on that path.
• Provide expert-level troubleshooting and guidance to drive adoption.
• Conduct regular technical reviews and health checks to ensure client success.
• Advise clients on best practices and strategies for leveraging our technology to achieve their
• Collaborate with clients to develop and execute technical roadmaps.

🎯 Requirements

• Located on the Melbourne or Sydney
• Bachelor's degree in Computer Science, Information Technology, Math or a related field (or
• Experience deploying and operating Kubernetes
• 5+ years of experience in a technical support, technical account management, consulting, SE or
• Strong understanding of observability solutions
• Proven ability to manage multiple clients and projects simultaneously

🎁 Benefits

• 100% Remote, Global Culture
• Scaling Organization
• Transparent Communication
• Innovation-Driven
• Open Source Roots
• Empowered Teams