Senior Private Equity Customer Success Manager

Added
15 days ago
Type
Full time
Salary
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Related skills

data analytics account management customer success private equity enterprise

πŸ“‹ Description

  • Own and manage portfolios of PE firm customers.
  • Drive feature adoption and renewal success.
  • Develop adoption roadmaps aligned to clients' goals.
  • Collaborate cross-functionally with product, sales, legal, finance, marketing, and support.
  • Build relationships to improve engagement and loyalty.
  • Lead post-sales processes for Private Equity across Carta.

🎯 Requirements

  • 5+ years enterprise client-facing experience; PE/VC preferred.
  • Strong quantitative aptitude; advisor-sell to sophisticated clients.
  • Proven track record managing strategic accounts; strong communication.
  • Diplomatic under pressure; navigate difficult conversations.
  • Proactive, organized, detail-oriented; drive adoption.
  • Tech-forward; proficient with AI tools to optimize workflows.

🎁 Benefits

  • Market-competitive salary and equity.
  • Comprehensive benefits package.
  • Commissions where applicable.
  • Opportunities across multiple levels and locations.
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