Strategic Account Manager - Medical Lead

📋 Description

• Lead discovery conversations and demos to qualify expansion opportunities.
• Build trusted relationships with mid-level stakeholders across Medical Affairs and Commercial.
• Drive retention and expansion with multi-stakeholder account strategies.
• Support Exec Business Reviews with health insights and usage data.
• Monitor accounts for risk signals and mitigate churn.
• Become a product expert in H1's Medical suite to advise customers.

🎯 Requirements

• 5+ years in B2B enterprise SaaS account management or pharma sales.
• Familiar with Medical Affairs workflows: KOL engagement, congress/publication intel, MSL management, and clinical mapping.
• Experience managing renewals and expanding ARR/Services in complex accounts.
• Strong relationships with mid-level stakeholders and above.
• Comfortable with discovery, product demos, and value-based selling independently.
• Willing to travel to customer sites ~20% of the time.

🎁 Benefits

• Full suite of health insurance options and generous PTO
• Pre-planned company-wide wellness holidays
• Retirement options
• Health and charitable donation stipends
• Impactful Business Resource Groups
• Flexible work hours and the opportunity to work from anywhere