Technical Account Manager

📋 Description

• Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma
• Lead structured technical engagements that assess customers’ current environments, identify risks
• Guide customers through enterprise API usage and system integrations, helping them extend Figma’s
• Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption
• Deliver technical workshops and training sessions to help customers confidently use sophisticated
• Collaborate cross-functionally with sales, customer experience, and product teams to ensure

🎯 Requirements

• 5+ years of experience in technical account management, solutions engineering, enterprise customer
• A solid understanding of enterprise systems, APIs, integrations, development frameworks and
• Experience advising on or implementing AI-powered solutions within enterprise environments
• Superb communication skills and the ability to confidently engage both technical and non-technical
• A consultative mentality and a passion for navigating multiple stakeholders within complex customer

🎁 Benefits

• Competitive compensation including a base salary range of $140,000 to $296,000 USD
• Equity to employees
• Health, dental, and vision coverage
• Retirement benefits with company contributions
• Parental leave and reproductive or family planning support
• Mental health and wellness benefits