Stripe

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Technical Solutions Consultant, Crypto

Customer Support

Added

1 hour ago

Location

Type

Full time

Salary

Salary not provided

Related skills

node.js sql python blockchain cryptocurrency

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Serve as primary technical point of contact for strategic crypto accounts.
Lead complex technical troubleshooting and incident response for accounts.
Partner with GTM and user-facing teams for coordinated account experience.
Translate customer needs into actionable product feedback.
Maintain account runbooks, escalation paths, and success metrics.
Deliver business and technical reviews with customers.

🎯 Requirements

5+ years in enterprise client-facing technical roles (TAM, TSC, SE).
Strong experience with RESTful APIs and webhooks.
Familiarity with stablecoins and blockchain fundamentals.
Excellent technical troubleshooting and communication skills.
Experience owning complex projects across multiple teams.
Comfort in fast-moving, ambiguous environment.

🎁 Benefits

Trusted advisor for top crypto companies.

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