Customer Success Intern

📋 Description

• Shadow Customer Success Managers and Paid Social Media Managers to learn how they support customers
• Learn how Customer Success and Managed Services work with teams across Smartly to support customer
• Develop an upsell matrix that helps the team identify relevant opportunities to introduce customers
• Build your knowledge of Smartly’s platform, paid social advertising, and the wider digital
• Learn how our teams turn customer goals and campaign performance into strategic recommendations.
• Gain exposure to how paid social campaigns are built, launched, and managed for customers.

🎯 Requirements

• You are currently pursuing an undergraduate degree or have recently graduated, with an interest in
• You’re curious about digital advertising and interested in learning how brands use technology to
• You’re familiar with social platforms such as Meta, TikTok, Pinterest, or Snap and interested in
• You enjoy learning new tools and concepts and can turn what you learn into practical work.
• You communicate clearly, enjoy collaborating with others, and are comfortable asking questions as
• You are legally authorized to work in the United States without sponsorship.

🎁 Benefits

• Paid at $20 per hour
• Approximately 30 hours per week from October 6 through December 17, 2026