Embedded Technical Account Manager - Suffolk County

📋 Description

• Commute to Suffolk County daily Monday-Friday and be available during core agency hours
• Provide tier 1 and 2 technical support to agency personnel
• Be a product specialist of one or more Axon products utilized by the agency
• Achieve mastery of Axon’s Redaction products and Evidence.com
• Interpret policy and law governing redaction that cannot cover every unique depicted situation
• Participate in weekly stand-up meetings

🎯 Requirements

• Bachelor’s Degree or equivalent work experience
• 1+ years of professional experience working with Major City or Enterprise-level customers
• Proven track record of successfully managing customer relationships and technical projects
• Understanding of SAAS, Cloud providers/solutions, Virtualization, Storage is desired
• Ability to articulate at a technical level appropriate to the circumstance – i.e. for clients with
• Excellent interpersonal skills with strong written and verbal communication

🎁 Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support